Terms & Conditions
Last updated: July 2026
Welcome to Numora. By accessing our website or placing an order, you agree to these Terms & Conditions. Please read them carefully before using our website or purchasing our products.
1. General
Throughout these Terms, "Numora", "we", "our", and "us" refer to Numora. These Terms apply to all visitors, customers, and users of our website.
We reserve the right to update these Terms at any time. Continued use of our website after changes have been published constitutes acceptance of the updated Terms.
2. Products
We do our best to ensure all product descriptions, images, and information are accurate. However, colors and product appearance may vary slightly due to screen settings or manufacturing variations.
We reserve the right to change product information, pricing, or availability at any time without prior notice.
3. Orders
Once an order has been placed, you will receive an order confirmation by email.
We reserve the right to cancel or refuse any order in cases including, but not limited to:
- Suspected fraud
- Incorrect pricing
- Product availability issues
- Incomplete payment
If your order is cancelled after payment has been been received, a full refund will be issued.
4. Pricing & Payment
All prices shown on our website are listed in the applicable currency at checkout.
Payment must be completed before an order is processed.
Numora reserves the right to correct pricing errors at any time.
5. Shipping & Delivery
Orders are typically processed within 1 to 3 business days.
Estimated delivery time is 7 to 14 business days, depending on your location.
Delivery times are estimates and may occasionally be affected by customs processing, weather conditions, carrier delays, or other circumstances beyond our control.
Numora cannot be held responsible for delays caused by shipping carriers.
6. Customer Information
Customers are responsible for providing accurate shipping and contact information.
Numora is not responsible for delays or failed deliveries caused by incorrect or incomplete addresses.
If an order is returned due to an incorrect address provided by the customer, additional shipping charges may apply.
7. Returns & Refunds
Our Returns & Refund Policy forms part of these Terms & Conditions.
Customers may request a return within 60 days of delivery, provided the returned item meets our return requirements.
Please review our Returns & Refund Policy for full details.
8. Exchanges
Exchanges may be available upon request and are subject to product availability.
Please contact our customer support team before returning any item.
9. Damaged or Incorrect Orders
If your order arrives damaged or you receive the wrong product, please contact us within 48 hours of delivery.
We may request photographs of the item and packaging to help resolve the issue as quickly as possible.
10. Intellectual Property
All content on this website, including images, text, logos, graphics, branding, and design, is the property of Numora and may not be copied, reproduced, or used without prior written permission.
11. Limitation of Liability
To the fullest extent permitted by applicable law, Numora shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
Our maximum liability shall never exceed the amount paid for the relevant order.
12. Privacy
Your personal information is handled in accordance with our Privacy Policy.
By using our website, you consent to the collection and use of your information as described in that policy.
13. Prohibited Use
You agree not to use our website for any unlawful purpose, including but not limited to:
- Fraudulent activity
- Distribution of malicious software
- Interference with the operation or security of the website
- Violating applicable laws or regulations
14. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of the jurisdiction in which Numora operates, together with any mandatory consumer protection laws applicable to customers residing in Canada.
15. Contact
If you have any questions regarding these Terms & Conditions, our team is always happy to help.
Numora
Email: info@bynumora.com